Before a project begins
Any advance, booking or commencement payment and the conditions for cancellation should be stated in the relevant proposal or invoice.
Work in progress
Where work has started, cancellation, completed work, committed costs and any eligible refund should be handled according to the written agreement and applicable law.
How to request a review
Email siddhapeethportal@gmail.com with the relevant proposal or invoice reference and a description of the request.
This is a draft policy framework. Confirm the actual commercial process and payment-gateway requirements before publishing as final policy.